HR Solutions for Hospitality

Practical HR Support for Hospitality Businesses in Melbourne

Hospitality HR Support & Compliance Consulting

Hospitality businesses operate in one of Australia’s most demanding employment environments. High staff turnover, complex award requirements, extended trading hours, and constant Fair Work scrutiny mean people management mistakes can quickly become costly.

At The Save Group, we provide specialist HR support for hospitality businesses, helping cafes, restaurants, pubs, bars, hotels, and hospitality groups manage compliance, reduce risk, and build more stable, high-performing teams.

Our HR Services for Hospitality

Our hospitality HR services are designed to support compliance, improve people management, and reduce risk in fast-paced hospitality environments.

Compliance & Documentation

Ensure your venue meets all legislative standards with up-to-date employment contracts, policies, WHS systems, and correct award classifications.

Workforce Planning & Rosters

Optimise staffing levels, reduce labour overspend, and maintain compliance with penalty rates, breaks, and rostering laws.

Onboarding & Training Systems

Standardise induction, workplace expectations, safety training, and ongoing development, critical for high-turnover environments.

Performance & Behaviour Management

Support for conversations, documentation, warnings, and processes to manage poor performance, misconduct, or conflict professionally and fairly.

Leadership Training Workshops for Venue Managers

Improve communication, delegation, accountability, and people-management skills to lift team performance and culture.

Fair Work Support, Compensation & Benefits

We’ll make sure your pay packages are competitive and in line with industry standards, ensuring your team feels valued and rewarded for their hard work.

Supporting Small Companies with Practical HR Solutions

Our human resources services for small companies are ideal for businesses without an internal HR team. We work closely with owners and managers to provide expert advice, compliant documentation, and day-to-day HR assistance. Services include:

From once-off support to ongoing outsourced HR, we tailor our solutions to your goals, budget, and industry.

Why Hospitality Businesses Choose The Save Group

Our hospitality HR approach combines practical, industry-specific advice with a strong focus on compliance, performance, and risk management designed for fast-paced hospitality environments.

Expert Team

Certified HR professionals with 15+ years of industry experience across diverse sectors

Fast Implementation

Get up and running quickly with our streamlined processes and proven methodologies.

Compliance Guaranteed

Stay fully compliant with current legislation and avoid costly legal issues.

Proven Results

Over 200 successful implementations with 98% client satisfaction rate.

What Our Clients Say

Don’t just take our word for it hear from the businesses we’ve helped succeed.

      EXCELLENT  
   Based on 43 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   Terry Sing Lee 
 267 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable on all HR matters. The Save Group have provided reliable, timely, and accurate HR support for several of our portfolio companies.
  
 
     Posted on Google  
   
   Kuan Leong 
 380 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Cindy is an invaluable team member of Homedics providing timely and effective strategies for employee relations, change management and our broader strategic planning.
  
 
     Posted on Google  
   
   Edison Nguyen 
 398 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jane & Cindy were extremely helpful in my discussions as an employer. Would highly recommend giving them a go!
  
 
     Posted on Google  
   
   Quentin Schoombie 
 410 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jane Save, what can I say. Thank you for the wisdom — and to Jessica, thank you for your incredible efforts. With everything you’ve both done, we know we’re in good hands. We’re not just safe… we’re saved now. 😉 Veldt Group Pty Ltd
  
 
     Posted on Google  
   
   George2 V 
 413 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Exceptional HR Professionals. Jane and Cindy are responsive, respectful, and solutions-focused. Whether it's helping with policies, recruitment, training, or personal concerns, they handle everything with professionalism and care. They’ve created a positive and supportive work culture.
  
 
     Posted on Google  
   
   Dan Egglestone 
 429 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Cindy who works for the Save group is amazing.  You need anything HR she is you lady.  She is bright and bubbly and knows her stff when it comes to HR.  One of the best things we ever did was to engage the save group.
  
 
     Posted on Google  
   
   Louise Hannan 
 480 days ago
 
 
 Trustindex verifies that the original source of the review is Google. As a SME we find partnering with The Save Group for all our HR needs a valuable, convenient and very useful resource.  The team are up to date and current with HR practices, knowledge and employment law.  I would recommend them to anyone requiring HR assistance.
  
 
     Posted on Google  
   
   Foong-Yue Cheah 
 484 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Knowledgeable with clear communication and transparent pricing, Jane and Bianca were calming, reliable voices guiding my team and I during delicate times.
  
 
     Posted on Google  
   
   Sheree Brown 
 484 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Cindy and her team quickly understood the needs of our business and quickly helped get our HR processes in order. Knowledgeable, responsive and reliable, highly recommend The Save Group!
  
 
     Posted on Google  
   
   John Anderton 
 484 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Save Group has been outstanding. Jane, Bianca, and the entire team are true HR experts. They've provided invaluable support across training, team development, compliance, and risk mitigation. Highly recommend their professional and knowledgeable service.
  
 
     Posted on Google  
   
   Dennis Savic 
 484 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We've used SAVE Group for all our HR requirements for a couple of years and can safely say that we're not going to be going anywhere else until we eventually get large enough to bring it in-house :)
  
 
     Posted on Google  
   
   Kate Slater 
 664 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team was incredibly knowledgeable, supportive, and genuinely focused on our success. They offered practical, tailored advice that really helped streamline our HR processes and support our team effectively. I couldn’t be happier with their service—highly recommend them to any business looking to improve their HR approach!
  
 
     Posted on Google  
   
   Adam Kilburn 
 741 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I've been really impressed with Bianca at The Save group. She's assured, knowledgeable and has demonstrated real capability in difficult situations. Thanks for your help Bianca!
  
 
     Posted on Google  
   
   Anthony Lam 
 749 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Great service, Jane and Bianca are very professional and we would highly recommend their service to any business.
  
 
     Posted on Google  
   
   Tina Soulis 
 758 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jane was an amazing trainer who was engaging and professional. For our company, it was a strategic expense and money well spent.  We all learnt so much about ourselves and our team members.  For me as a business owner, it is paramount to understand how to get the best out of my team.
  
 
     Posted on Google  
   
   Kirsten Yokoyama 
 923 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I can't say enough good things about The Save Group! They were a game-changer for us, especially when it came to hiring our Events & Membership Coordinator. The Save Group handled everything from the recruitment to the offer, contracts, and onboarding. Not only did they make the whole process feel like a breeze, but they also saved us a ton of money compared to going through a regular recruitment agency with a fixed fee. Big shout out to the team at The Save Group. If you need HR help that’s effective, personal, and won’t break the bank, these are your guys.
  
 
     Posted on Google  
   
   Ryan Spaccavento 
 931 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I can't recommend the Save Group highly enough. They are consistent, dependable and offer a wealth of knowledge and insight. Jane and Melinda are ace.
  
 
     Posted on Google  
   
   Nathan Follett 
 1290 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jane and her team provided great systems for our team to help grow our business and manage our team KPI's. Highly recommend the Save Group for small businesses looking to scale.
  
 
     Posted on Google  
   
   Laura Campbell 
 1387 days ago
 
 
 Trustindex verifies that the original source of the review is Google. TSG have an array of workshops and training to up-skill and develop teams. Their DiSC personality workshop enhanced our team communication and effectiveness. Highly recommend TSG.
  
 
     Posted on Google  
   
   Blake Brunne 
 1388 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We moved to Save Group for 2022 and I could not be happier with Jane and her team service and knowledge. Being a small growing business, The Save Group's service offering and agility add another string to our bow with HR, which in this day and age is a must have.
  
 
     Posted on Google  
   
   Steve Kingi 
 1388 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Save Group literally saved me the headache in the area of my business i dont love, Jane and team were amazing in helping me start up my mexican restaurant Hot Lips Hacienda… there is so much u need to be across when opening a new venue so when we decided to use Save group to manage our HR, polices, handbooks & Contracts it gave me more time to focus on the offering and what we passionate about, i cant stress enough if u want to set yourself up for success pour your time into what makes your business great and outsource the rest. Highly recommend Jane and team and look forward  to a continued relationship with Save group.
  
 
     Posted on Google  
   
   Sandra George 
 1392 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jane facilitated a great workshop at a recent SEBN Women in Business network session, sharing her knowledge and expertise on human behaviour.  Great learnings and key 'take-aways' thanks Jane.   Sandra G
  
 
     Posted on Google  
   
   SCOTT BECKER 
 1394 days ago
 
 
 Trustindex verifies that the original source of the review is Google. As the retired CEO and Founder of Chromaflo Technologies, I have worked with Jane for over 10 years while she was our HR Manager of our APAC region. Jane did a terrific job managing this very complex region by overseeing our HR initiatives and employee engagement in Australia, China, Malaysia, India, and South Africa. With her commitment and attention to detail we experienced great results and a well respected employee team.
  
 
     Posted on Google  
   
   Giamil Verduci 
 1395 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jane, Bianca and the rest of her team at Save Group have been assisting us recently and we have found them to be professional, easy to approach and prompt with their services. We have engaged them to assist in general consultation on HR matters, producing an employee handbook, assistance with job descriptions and employee contracts. Save Group is a one stop shop for all your HR needs and are we are very happy to continue to use their services ongoing.
  
 
     Posted on Google  
   
   Esha Mani 
 1395 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jane Save supports our business with employment contracts and handbooks, as well as general HR guidance and Modern Award Classifications. She is really approachable and pleasant. Bianca is a terrific addition to her team. Jane is assisting with all HR-related matters and also assisted us in locating a reliable payroll solution. Jane, keep up the fantastic work! Great Team👍
  
 
     Posted on Google  
   
   Wendy Archer 
 1395 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Share Group have been amazing to deal with and always willing to help our companies needs.  Highly recommend.
  
 
     Posted on Google  
   
   Liam Tighe 
 1396 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The best in the business for all your HR needs!  The Save Group has implemented our policies, handbooks, contracts, payroll & general HR advice.  Look no further.
  
 
     Posted on Google  
   
   Damian Blumenkranc 
 1433 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Save Group has been instrumental tothe growth of our business over the last 2 years, our culture creation, staff retention and also compliance. From the moment that you helped us do the HR process set up, and the Employee Handbook/Policy creation, to employment contracts, general HR Advice, and lately a great DISC Mgt Training session. Thank you!
  
 
     Posted on Google  
   
   Miguel Donnenfeld 
 1434 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I want to thank Jane and her team at The Save Group for the exceptional HR work performed at our Sunset Sleepers company, They have helped us to set up our policies, employee handbook, employment contracts and much more.  Above all, their HR advice and great moral and ethics makes them stand apart. Keep the great work!!! For many more years together
  
 
     Posted on Google  
   
   Joyce Chang 
 1434 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Save Group have delivered for Orange and Green, timely and sound HR advice, compliance and performance management.  Their professionalism, experience, and excellent services have been pivotal in helping us grow our people and our business.
  
 
     Posted on Google  
   
   Sophie Krishnan 
 1444 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Save Group provides incredible support to organisations that need expert advice and support on all HR related matters like Compliance, Employee Development, Performance Improvements, Talent Management and continuous improvement on all people related policies and procedures. The teams expertise is the best in providing value proposition to the organisation's employees to improve their productivity, quality, customer satisfaction and company's profitability. The regional and global expertise of the team is the key differentiator in delivering their projects that achieves both regional compliance and global objectives.
  
 
     Posted on Google  
   
   James Baker 
 1448 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The session helped us understand how to successfully engage, delegate, motivate, and develop our team. It was also a great opportunity to increase team bonding and improve team cohesiveness.
  
 
     Posted on Google  
   
   Nicola Retson 
 1450 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Our leadership team just completed DiSC management training (virtually) with The Save Group. I thought the course was fantastic and added good value to our leadership team.  It's great to hear the team talking about their styles and now we can see the reasons that people do/say certain things, we can now relate it to the person's style. I'd highly recommend this training and the training provider. The virtual training worked really well for us as we have staff in different parts of the country.
  
 
     Posted on Google  
   
   eloise warren 
 1457 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Kate and her team were amazing in connecting me with multiple consulting roles across Marketing & Media. Super professional and ensured communication, updates and feedback were constantly provided. Highly recommend
  
 
     Posted on Google  
   
   Alan Merrifield 
 1464 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Save Group has consistently provided a very high level of HR support in both strategic as well as day to day areas over the time we have been working together.  Jane has extensive experience in HR requirements of multinational companies which, coupled with detailed understanding of small to medium enterprises, allows her to contribute effectively across a very diverse range of HR requirements.  Jane has always demonstrated a very high level of professionalism in all interactions and her very strong knowledge of the industry and HR legislative environments has been very valuable in determining HR processes, plans, and initiatives.
  
 
     Posted on Google  
   
   Jannine Wallis 
 1471 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Such a professional business to deal with. Jane and her team are highly skilled and knowledgeable, without any unnecessary spin. Definitely recommend using their services whether it be coaching, recruiting, assessing and /or general HR.
  
 
     Posted on Google  
   
   Cindy 
 1475 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have had the privilege of working with both Jane and Bianca before and ever since becoming The Save Group 1.5 years ago. They are a fantastic team full of knowledge, enthusiasm and genuine care for their clients. It has been an absolute pleasure to work with them and to be able to reach out them for all things HR; from quick recruitment or performance questions to the broader strategic HR, and everything in between, ensuring a company can be the best it can be. The DISC workshop is a fantastic experience that any organisation would benefit from to improve employee morale, communication, and team work. I have no reservations in recommending The Save Group to anyone in need of HR consulting - consistently delivering to the highest standard!
  
 
     Posted on Google  
   
   Cheryl George 
 1475 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have had the pleasure working with Jane Save over the last 10 years with our company Chromaflo Technologies and 1.5 with Save Group. And in that duration time she had given me extra training within our organisation of DISC workshop etc and also helped within my role as the Receptionist. Would highly recommend Jane for any HR related needs.
  
 
     Posted on Google  
   
   Sandra Taylor 
 1475 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have had the pleasure of working with Jane Save for over 10 years with Chromaflo Technologies and a further 1.5 years with The Save Group - an HR Consulting Services company. I have also been lucky enough to  participate in a DiSC Personality workshop run by Jane, which was not only educational in terms of learning better communication skills, but was also a lot of fun. I would highly recommend The Save Group for all your HR requirements.
  
 
     Posted on Google  
   
   Matt Galt 
 1476 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Without a doubt the best HR consulting team I have worked with.  Have helped my business and my clients with recruitment, DISC workshops, and strategic advice. Do yourself a favor - start working with Jane and her team, you won’t regret it

Frequently Asked Questions

Can you help classify staff correctly under the Hospitality Award?

Yes, we ensure every employee is placed in the correct level with the right penalties, allowances, breaks, and entitlements to keep your business compliant.

Do you support hospitality businesses with high staff turnover?

Absolutely. We create stronger onboarding, training, and leadership systems that reduce turnover and help stabilise your workforce.

Can you help manage conflict or performance issues?

Yes. We guide you through conversations, documentation, warnings, and Fair Work–safe processes for performance or behavioural concerns.

Do you assist with rostering compliance?

Yes, we review rosters for penalty rates, breaks, overtime rules, and casual conversion obligations to reduce risk and labour overspend.

Do you work with small hospitality venues?

Yes, we support cafés, bars, pubs, clubs, boutique hotels, and multi-venue groups. Our solutions scale with your business.